GD Express Sdn Bhd has obtained ISO 9001:2000 certification on 8 Nov 2003 from Moody International Certification (Malaysia) Sdn Bhd. GD Express is proud to be the first domestic express carrier company in Malaysia to achieve ISO status and this is a testimony to the quality processes that the Company has put in place over the last few years. Over the past few years, our Customers and the market have higher expectations in terms of both quality and performance of the express delivery services that they require to meet their needs. In fact, we note that some of our more discerning customers have already put in specifications on the quality and performance of express delivery services that they expect to receive from their express delivery service provider. This is in line with global trends of higher quality and performance requirements for express delivery services. In response to this trend, GD Express has already embarked on the road to Total Quality Management a few years ago. New work and quality processes have been put in place to improve both quality of service and performance standards of the express delivery service offerings of the Company. In addition, both Management and Staff are fully committed to the concept of Total Quality Management and have adopted a culture of seeking continuous improvement in every aspect of our operations.

This ISO Certification attests to our initial efforts along the long journey to Total Quality Management but it is only the first milestone. Whilst we are happy to have achieved this ISO certification, we believe that more can and will be done. We have already planned for more quality processes that would be introduced into various aspects of our operations and we hope to achieve even higher standards in quality and performance to keep our customers satisfied. We could not have achieved this without the support and encouragement of our Customers, Supporters and Business Partners. To all of you, we would like to Thank You for your generous support and encouragement.

In 2009, GD Express Sdn Bhd successfully implemented ISO 9001:2008 Quality Management Systems Transition.