CUSTOMER PORTAL
INTRANET
e-TRACKING
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Kuantan Branch Phone Line Down.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on International Rates Revision Effective 1st April 2021 on 15th March 2021.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Potential Delayed Delivery for Singapore Shipments.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Potential Delayed Delivery for Shipments to Limbang, Sarawak.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Pickup & Delivery Service During Chinese New Year Festive Season.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Temporary Closure of Gdex Mentakab Branch due to massive flood.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Delayed Delivery and Pick Up due to Massive Flood at East Coast and Southern Region.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Gdex Lahad Datu Resumed Operation.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Potential Delayed Delivery for Shipments to Sabah.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Temporary Closure of Gdex Lahad Datu Branch.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Gdex Tawau Resumed Operation.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Gdex Subang Jaya Resumed Operation.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Temporary Service Suspension in Tawau, Kunak & Semporna.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Gdex Subang Jaya Branch Closure.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Temporary Closure of Gdex Subang Jaya.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Gdex Operation - Change of Operating Hours (CMCO).
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Potential Delayed Delivery for Shipments to Sabah.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Revision of Temporary Additional International Surcharge for Document and Parcel.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Additional Surcharge for Shipments (Parcel only) from Peninsular to East Malaysia on 14th August 2020.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Potential Delayed Delivery for Shipments to Sarawak.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Removal of Additional Surcharge for Shipments (Parcel only) from Peninsular to East Malaysia on 16th July 2020.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Rate & Weight Guide for shipments outbound to local destinations on 18th June 2020.
Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on revision of temporary additional international surcharge for document and parcel - effective 1st June 2020.
Dear Valued Customers
This Notice is to inform our valued customers on our Green Based Strategy and the availability of e-Invoices through our online portal.
Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice on Pickup & Delivery Service During "Hari Raya Puasa" Festive Season.
Dear Valued Customers
This Notice is to inform our valued customers regarding Packing and Delivery Guidelines for Perishables.
Dear Valued Customers
This Notice is to inform our valued customer regarding the announcement on GDEX Counter Operating Hours is back to normal, effective 1 May 2020.
Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on Gdex Counter Operating Hours during Covid-19 Pandemic.
Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on additional surcharge for shipments (parcel only) from Peninsular to East Malaysia.
Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on temporary additional international surcharge for document and parcel - effective 15 April 2020.
Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on force majeure by GDEX on the COVID -19 pandemic.
Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on force majeure by Association of Malaysian Express Carriers (AMEC) on the COVID-19 pandemic.
Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice on Service Disruption due to Covid-19.
Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice on Covid-19 Precautions.
Dear Valued Customers
Please be informed that effective 1 June 2019, Cash Sales shipments will be limited to 5 pieces per CN (1CN + 4 MPS).
Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice On Service Disruption At Pasir Gudang Branch.
Dear Valued Customers
Please be informed that fuel surcharge on our services will be subject to service tax at 6% effective 1 September 2018 in accordance with the Service Tax Bill 2018. All future billing will reflect this change, and debit notes will be issued for previously unbilled service tax amounts.
Dear Valued Customers
Please be informed that our services will be subject to service tax at 6% effective 1 September 2018 in accordance with the Service Tax Bill 2018.
Dear Valued Customers
Please be informed that GST rate will be changed from 6% to 0% effective 1 June 2018 in accordance with Gazette P.U. (A) 118.
Dear Valued Customers
We enclose herewith the 13 Consignment Note Numbers notice for your easy reference.
Dear Valued Customers
Notification: Revised GDEX Customs Clearance Rates
Dear Valued Customers
The Personal Data Protection Act 2010 (PDPA)
Dear Valued Customers
To ensure your payment made is reconciled and duly updated in your GDEX Account, please find information regarding method of payment for your attention.
Dear Valued Customers
We enclose herewith the Online Customer Pick-Up notice for your easy reference.
Dear Valued Customers
We enclose herewith the Online Customer Pick-Up notice for your easy reference.
Dear Valued Customers
We enclose herewith a Notice on GDEX Affiliate - GD Express KMM (old name) to KMN Express Sdn Bhd for your information.
Dear Valued Customers
We enclose herewith the Online Customer Pick-Up notice for your easy reference.
Dear Valued Customers
We enclose herewith the CRA Act notice for your easy reference.
Dear Valued Customers
We enclose herewith the GST Registration Approval Letter from the Royal Malaysia Customs Department in respect of GD Express Sdn Bhd for your easy reference.
Dear Valued Customers
This Notice is to inform our valued customers that all goods meant for import and export either under import/export duty or otherwise must be declared accordingly. The referred requirement is in line with the Custom Act 1967 under Section 78 to Section 87 stating that Importer and Exporter is required to make a true and fair declaration regardless of the goods being imported or exported are dutiable or non-dutiable; failing which the offender would be charged with a penalty of not exceeding Twenty Thousand Ringgit Malaysia (RM20,000.00) or an imprisonment term of not exceeding 5 years.
Dear Valued Customers
Effective 27th March 2014, the Handling Fee will be revised to 20% from the current rate of 15%. The Fuel and Security Surcharge of 15% remain unchanged.