Newsroom

Important Notices

October 20, 2020

Notification: Notice on Temporary Service Suspension in Tawau, Kunak & Semporna

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Temporary Service Suspension in Tawau, Kunak & Semporna.
October 19, 2020

Notification: Notice on Gdex Subang Jaya Branch Closure

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Gdex Subang Jaya Branch Closure.
October 13, 2020

Notification: Notice on Temporary Closure of Gdex Subang Jaya

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Temporary Closure of Gdex Subang Jaya.
October 13, 2020

Notification: Notice on Gdex Operation - Change of Operating Hours (CMCO)

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Gdex Operation - Change of Operating Hours (CMCO).
October 2, 2020

Notification: Notice on Potential Delayed Delivery for Shipments to Sabah

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Potential Delayed Delivery for Shipments to Sabah.
August 27, 2020

Notification: Revision of Temporary Additional International Surcharge for Document and Parcel – Effective 1st September 2020

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Revision of Temporary Additional International Surcharge for Document and Parcel.
August 14, 2020

Notification: Additional Surcharge for Shipments (Parcel only) from Peninsular to East Malaysia

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Additional Surcharge for Shipments (Parcel only) from Peninsular to East Malaysia on 14th August 2020.
August 13, 2020

Notification: Notice on Potential Delayed Delivery for Shipments to Sarawak

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Potential Delayed Delivery for Shipments to Sarawak.
July 16, 2020

Notification: Removal of Additional Surcharge for Shipments (Parcel only) from Peninsular to East Malaysia

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Removal of Additional Surcharge for Shipments (Parcel only) from Peninsular to East Malaysia on 16th July 2020.
June 18, 2020

Notification: Rate & Weight Guide for shipments outbound to local destinations

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on Rate & Weight Guide for shipments outbound to local destinations on 18th June 2020.
May 21, 2020

Notification: Revision of Temporary Additional International Surcharge for Document and Parcel - effective 1st June 2020

Dear Valued Customers
This Notice is to inform our valued customers regarding announcement on revision of temporary additional international surcharge for document and parcel - effective 1st June 2020.
May 12, 2020

Notification: Go Green with e-Invoice

Dear Valued Customers
This Notice is to inform our valued customers on our Green Based Strategy and the availability of e-Invoices through our online portal.
May 8, 2020

Notification: Notice on Pickup & Delivery Service During "Hari Raya Puasa" Festive Season

Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice on Pickup & Delivery Service During "Hari Raya Puasa" Festive Season.
May 6, 2020

Notification: Packing and Delivery Guidelines for Perishables

Dear Valued Customers
This Notice is to inform our valued customers regarding Packing and Delivery Guidelines for Perishables.
April 29, 2020

Notification: Announcement on GDEX Counter Operating Hours is back to normal

Dear Valued Customers
This Notice is to inform our valued customer regarding the announcement on GDEX Counter Operating Hours is back to normal, effective 1 May 2020.
April 14, 2020

Notification: Announcement on Gdex Counter Operating Hours during Covid-19 Pandemic

Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on Gdex Counter Operating Hours during Covid-19 Pandemic.
April 13, 2020

Notification: Additional Surcharge for Shipments (Parcel Only) From Peninsular to East Malaysia

Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on additional surcharge for shipments (parcel only) from Peninsular to East Malaysia.
April 13, 2020

Notification: Temporary Additional International Surcharge for Document and Parcel - effective 15 April 2020

Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on temporary additional international surcharge for document and parcel - effective 15 April 2020.
Mac 23, 2020

Notification: Announcement on Force Majeure by GDEX on the COVID -19 Pandemic

Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on force majeure by GDEX on the COVID -19 pandemic.
Mac 23, 2020

Notification: Announcement on Force Majeure by Association of Malaysian Express Carriers (AMEC) on the Covid-19 Pandemic

Dear Valued Customers
This Notice is to inform our valued customer regarding announcement on force majeure by Association of Malaysian Express Carriers (AMEC) on the COVID-19 pandemic.
Mac 19, 2020

Notification: Notice on Service Disruption due to Covid-19

Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice on Service Disruption due to Covid-19.
Mac 17, 2020

Notification: Notice on Covid-19 Precautions

Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice on Covid-19 Precautions.
Dec 26, 2019

Notification: Notice on Pick-Up & Delivery Service During "Chinese New Year" Festive Season

Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice on Pick-Up & Delivery Service During "Chinese New Year" Festive Season.
Dec 03, 2019

Notification: Notice On Service Disruption

Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice On Service Disruption.
Jun 01, 2019

Notification: Limit of 5 pieces per CN for Cash Sales eff. 1 June 2019

Dear Valued Customers
Please be informed that effective 1 June 2019, Cash Sales shipments will be limited to 5 pieces per CN (1CN + 4 MPS).
Mar 18, 2019

Notification: Notice On Service Disruption At Pasir Gudang Branch

Dear Valued Customers
This Notice is to inform our valued customers regarding the Notice On Service Disruption At Pasir Gudang Branch.
Oct 30, 2018

Notification: Fuel Surcharge SST Billing effective 1 September 2018

Dear Valued Customers
Please be informed that fuel surcharge on our services will be subject to service tax at 6% effective 1 September 2018 in accordance with the Service Tax Bill 2018. All future billing will reflect this change, and debit notes will be issued for previously unbilled service tax amounts.
Aug 28, 2018

Notification: Implementation of SST effective 1 September 2018

Dear Valued Customers
Please be informed that our services will be subject to service tax at 6% effective 1 September 2018 in accordance with the Service Tax Bill 2018.
May 31, 2018

Notification: Change of GST Rate of 6% to 0% Effective 1 June 2018

Dear Valued Customers
Please be informed that GST rate will be changed from 6% to 0% effective 1 June 2018 in accordance with Gazette P.U. (A) 118.
Apr 3, 2017

Notice on GDEX Transition to 13 Consignment Note Numbers

Dear Valued Customers
We enclose herewith the 13 Consignment Note Numbers notice for your easy reference.
Mar 30, 2017

Notification: Revised GDEX Customs Clearance Rates

Dear Valued Customers
Notification: Revised GDEX Customs Clearance Rates
Feb 27, 2017

GDEX Privacy Notice

Dear Valued Customers
The Personal Data Protection Act 2010 (PDPA)
Feb 27, 2017

Method of Payment (Cara-cara Membayar)

Dear Valued Customers
To ensure your payment made is reconciled and duly updated in your GDEX Account, please find information regarding method of payment for your attention.
Apr 01, 2016

Online Customer Pick-Up for All Pick-Up Areas in Malaysia

Dear Valued Customers
We enclose herewith the Online Customer Pick-Up notice for your easy reference.
Feb 01, 2016

Online Customer Pick-Up for Kedah, Penang and Johor Areas

Dear Valued Customers
We enclose herewith the Online Customer Pick-Up notice for your easy reference.
Jan 27, 2016

GDEX Affiliate - GD Express KMM (old name) to KMN Express Sdn Bhd

Dear Valued Customers
We enclose herewith a Notice on GDEX Affiliate - GD Express KMM (old name) to KMN Express Sdn Bhd for your information.
Dec 01, 2015

Online Customer Pick-Up for Kuala Lumpur and Selangor Areas

Dear Valued Customers
We enclose herewith the Online Customer Pick-Up notice for your easy reference.
Apr 15, 2015

Consent Authorisation - Credit Reporting Agencies Act 2010 ('CRA Act')

Dear Valued Customers
We enclose herewith the CRA Act notice for your easy reference.
Apr 06, 2015

GST Registration Approval Letter (001672871936)

Dear Valued Customers
We enclose herewith the GST Registration Approval Letter from the Royal Malaysia Customs Department in respect of GD Express Sdn Bhd for your easy reference.
Dec 02, 2014

Custom Declaration

Dear Valued Customers
This Notice is to inform our valued customers that all goods meant for import and export either under import/export duty or otherwise must be declared accordingly. The referred requirement is in line with the Custom Act 1967 under Section 78 to Section 87 stating that Importer and Exporter is required to make a true and fair declaration regardless of the goods being imported or exported are dutiable or non-dutiable; failing which the offender would be charged with a penalty of not exceeding Twenty Thousand Ringgit Malaysia (RM20,000.00) or an imprisonment term of not exceeding 5 years.
Apr 14, 2014

Handling Fee

Dear Valued Customers
Effective 27th March 2014, the Handling Fee will be revised to 20% from the current rate of 15%. The Fuel and Security Surcharge of 15% remain unchanged.