Service Standards

Service Area Service Standards
Within Peninsular Malaysia 1 to 3 Working Days
Peninsular Malaysia to East Malaysia (Major Cities) 1 to 3 Working Days
Peninsular Malaysia to East Malaysia (Other than Major Cities) 1 to 5 Working Days 1 to 5 Working Days
East Malaysia to Peninsular Malaysia 1 to 5 Working Days
Within East Malaysia 1 to 3 Working Days

Notes: The above Service Standards is for Regular Service Area (RSA) only. It is not applicable for Non-Service Area (NSA) & Outskirts Delivery Area (ODA). It is also not applicable for bulky shipments arrangement, peak season, holiday season, natural disaster, pandemic, movement control order, flight availability & any other unpredictable event.